|
Azurite Press Disk Format
Finding a DVD Player
that will play your disks & Always handle the disks from the edges and NEVER touch the bottom (unlabeled side) of the disk. Your player uses a laser to read the disk. Fingerprints, smears and dirt will prevent your player from playing the disk. This will also dirty your player. When not in use, disks should always be placed in the case in which they came. Never stack loose disks on top of each other. This will cause scratches that will also effect the way the disks play. Avoid leaving them in direct sunlight or storing them in a hot place. If your disk becomes dirty, we recommend that you clean them with a DVD/CD cleaner. This can be found in any electronic store. Although we
will replace any disk that is defective, we cannot be responsible for
disks that have been subjected to misuse. Please check your disks as soon
as they arrive and ensure they have arrived without scratches or mars as
we cannot replace disks after 90 days that are returned with scratches
or mars. You can order replacement disks after the 90 day period on the
Azurite Press product pages under the "Specialty Section".
Please
Note: Portable DVD players have come down in price a lot over the past year and are very popular now. However we have been coming across people who are having difficulty playing their AP workshop DVDs on these. Generally these portable players are nowhere near as reliable for playing the DVD-R type discs as proper set top boxes that play through a television. When they miniaturize the players the performance suffers. Portable players could be causing a lot of frustration / disappointment for a number of people. Even though some portable players, some lap tops and some computers may play some of the AP disks, it is known that not all of these devices will play all of the disks without presenting issues. And even though sales people will promote their product as being able to play the DVD-R disks, not all DVD players are actually designed to play such disks. It is best to purchase a good, high end DVD player, that plays through a television, that IS compatible with the DVD -R format. Below is a list of players that have been submitted by current AP customers, whom say they have no problem playing the AP disks on these players. It might be a wise to take a set of AP disks with you when searching for a DVD player that will play the disks and asking the sales person to allow you to test playback of the disks, before purchasing the player. What To Do If You Think You Have A Bad Disk If you feel that one of your DVD's has something wrong with it then please read the information below. Most often the problem is a compatibility issue between the recording format of the DVD and the DVD player that is being used to play it. When there is a compatibility issue involved many things can show up. Such as sound not playing, one disc from the set not playing, part of a disc plays but the rest of it will not, a disk might freeze and skip through a section, etc. What to do?: The first thing you will need to do is check the disc on a player that is "known" to play the recording format that is used. There is not yet a universal recording format for DVD's and DVD players like there is for VCR Tapes. If you have a computer with a DVD Rom it might play the disc. However, please note, that a PC and particularly laptop DVD readers, often are not as reliable at reading these DVDs as a proper DVD player. If you have tested it on a compatible player and still think there is something wrong with the disc, then you can send it back to be tested. Send to: The Office you placed your order with. We will test the disk and will send you a replacement for up to 90 days from the shipment of your original order but please be aware that if the issue is player compatibility then the replacement disk or other AP disks might seem to present play back issues as well. Making sure that you have a player that is compatible will save you future frustration and make watching your DVD's a more pleasant experience. However, as is often the case with so-called "cutting edge" technologies (often referred to as "bleeding edge"), all is not roses. Unlike the DVDs that you purchase or rent at the video store, the "-R" format that we are forced to use is not yet recognized by all DVD players. This means that if you already own a DVD player, there is a chance that DVDs you purchase from AP might not play on your current player. The good news, however, is that compatible players are now widely available starting as little as $60, so we think the advantages more than outweigh the small cost of the initial investment. To aid you in finding a compatible player, we've begun work on a list of currently available players that appear to play "-R" discs. Note that even if a player is advertised as being able to play DVD-R, it may not . The list below has been compiled by customers who play the disks on these players. This list is not all-inclusive and there probably are many more players out there that will work, but it's a good place to start. We welcome your comments and suggestions on players, etc. and will post them as appropriate. U.S. A. "NTSC" format DVD PLAYERS suggested by current customers." (Please
note that player compatibility varies from model to model.
U.K "PAL" format DVD PLAYERS Philips DVD 625/051 Applemac Powerbook Panasonic model DVD-R62 Newer Sony models
| Home | More Information | Introductory Route Map | Content Summaries | Supporting Articles | | Español | Italiano | Nederlands | 한국어 | Svenska | Français | 日本語 | Deutsche | Romanian |
Copyright © A & A Dean,
All Rights Reserved;
*Not
intended to Diagnose,
Treat, or Cure Dis-ease or Illness, nor is it to be presented or construed, |